Client Reviews


Over 50 years of Customer Satisfaction

Reviews on SERVICE

"As a long-time, loyal client of Tom James, I've immensely enjoyed wearing my array of all sorts and styles of Tom James' classic suits, sportcoats, slacks, belts, shoes, ties and 'accentuating' accessories, and have always received first-class, personalized service from your top-notched brand. Britton has demonstrated an impeccable degree of integrity and supreme professionalism at all times with respect to all of our interactions! I'll be proudly recommending him and Tom James to so many of my personal friends and contacts."

Clothier:

Britton Eveland

Tom James of Birmingham

"Hank's sales ability is top notch! He is willing to listen, recommend new things, and also know when it is not the right time! I am happy to be a client of his as well as a friend!"

Clothier:

Hank Lee

Tom James of Denver

"I was introduced to Jennifer several years ago from a colleague of mine. I had never had a custom suit, and now I will never go to back to any other type of suit! Jennifer's service and the quality of her product have impressed me and I find that it's a great value. Great stuff at great prices; you can't beat that!"

Clothier:

Jennifer Kautzky

Tom James of Seattle

"If professional clothing is an essential part of your wardrobe, I cannot recommend the services of Joseph McCoy of Tom James Company more highly. Both the man; Joseph McCoy and the company behind him; Tom James are exceptional. Custom fit suits, slacks, shirts all selected, measured and delivered in the comfort of your office. Joseph is a consummate professional and Tom James delivers quality."

Clothier:

Joseph McCoy

Tom James of Portland

"Tom James provides exceptional quality and service. Their representatives offer creative ideas and are always professional. I have always been pleased with Tom James!"

Clothier:

Brian Hopkins

Tom James of Minneapolis

"As I reached for one of my suits this morning in preparation for an important meeting, I remembered how we met and what you told me you could do for me. You were talking about changing my wardrobe to enhance my business, but what you really did was change my life."

Clothier:

David Christopher

Tom James of Chicago Downtown

"I am delighted with my first suit purchase from Tom James. The range of fabrics and colours were extensive. The service from Ben Mayer and his team was first class."

Clothier:

Ben Mayer

Tom James of Germany

"Dave is one of a kind. He will always have your best interest in mind with the best quality service and product available. He is a true asset to his profession. I would highly recommend him to anyone!!!"

Clothier:

David Shepard

Tom James of Memphis

"Dave has provided a great service that has benefited me professionally and personally. In addition, he is simply a great guy!"

Clothier:

Dave Dobbins

Tom James of Cincinnati

"I've known Ben for a short time but it feels like I've known him for much longer. He goes beyond the basic service approach of most providers. He takes time to provide more than quality clothing - he gets to know you. He wants to understand your needs and passions. Before I discovered Tom James, I owned suits. Now, I experience a suit. There is nothing like the feeling you get when you first put on a suit tailored for you. It feels and looks great. It feels natural. Ben takes that feeling seriously. I don't regret getting my suits from Tom James; I only regret not getting one sooner."

Clothier:

Ben Lawler

Tom James of St Louis

"Jeff has been my rep at Tom James Clothing for over a year. During that time he has provided an exceptional level of service and provided a product of exceptional quality. He is highly recommended."

Clothier:

Jeff Harden

Tom James of Jacksonville

"Lindsay is the best. A true professional who always brings her A-game. She helps me out on making the best clothing decisions and helps my friends as well. I enjoy working with Lindsay and the product is outstanding. ."

Clothier:

Lindsay Curby

Tom James of Charlotte

"Dave Shepard does a great job! Give him a shot and he'll hook you up with some nice rags. Great customer service and always friendly and excited to be with you."

Clothier:

David Shepard

Tom James of Memphis

"I've worked with Dan for over five years now and with Tom James for 10. I was used to getting my business attire from Macy's, JOS Bank, and even some online shops. After buying my first Tom James custom shirt 10 years ago, I was hooked. The fabric, feel, fit and overall look of the attire is something that you can't find anywhere in retail. Dan is top notch. He has a passion for what he does and you will see that in how hard he works for you. Please take the time to meet with Dan for at a bare minimum a professional introduction."

Clothier:

Daniel Lawler

Tom James of Memphis

From Our Clients

"Tom James is where I can get perfectly fitted suits, of highest quality material and sewing, which last for years -- all at good prices and with no shopping."

Custom Clothier Barry Helms
Clothier:

Barry Helms

Tom James of Mobile

"I've been wearing bespoke clothing for over 12 years now. I have been overwhelmed by the choices and the fabrics presented to me by my Fashion Goddess, Arianna Ferraro. She has really stepped up my game and it is so evidenced by the wide eyed looks and high compliments I receive on my suits, shirts, socks and ties."

Custom Clothier Arianna Ferraro
Clothier:

Arianna Ferraro

Tom James of New York
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