Client Reviews


Over 50 years of Customer Satisfaction

Reviews on VALUE

"Sarina Klosterman is not a sales representative. She is a consultant who helps me present a confident, sharp image to the world. She makes sure that the clothes you buy truly fit and look sharp. I'm wearing Tom James clothes I bought 14 years ago. The initial cost -- which is less than what 'good clothes' cost at fine men's stores -- is worth it in longer wear, better appearance and great comfort. Sarina is knowledgeable, personable and responsive. She's a great choice for wardrobe consulting!"

Clothier:

Sarina Brion

Tom James of Madison

"Dave has always presented excellent clothing options at an affordable price. Dave's creativity, enthusiasm and professionalism have always been first rate."

Clothier:

Dave Dobbins

Tom James of Cincinnati

"Here in our firm we focus on providing value added services and a noticeably different client experience. Tom James it seems to me is focused on these same items. The process is convenient ( I hate to go shopping ) . Most importantly I look to Ralph as the expert in this field . He is knowledgeable regarding current fashion trends and understands what looks good for me. The quality of the end product has always been high and I would consider it a good value. Great overall experience!"

Clothier:

Ralph Decker

Tom James of St Louis

"Paul has been supplying suits to me for nearly five years and what he said on day one in that you pay for quality but you get that back in the long run has certainly been true. Once again many thanks."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I'd like to recommend Joe Price for anyone who is looking to determine their optimum professional look and wardrobe. Joe is very thoughtful and client oriented professional, who first endeavors to understand his clients' perspective and objectives before offering potential products and solutions. He's knowledgeable and enjoyable to work with, all while appreciating the value of a dollar."

Clothier:

Joe Price

Tom James of Charlotte

"I have relied on Dan Hook and his company for sartorial advice for about 20 years. I recommend him even if you fit my cautious buyer profile, as he cheerfully combines knowledge of fabrics, current styles, my own preferences (appearance, comfort and financial), and records of my existing wardrobe to make his suggestions. It will be possible to find cheaper substitutes, but they probably will feel and look it, you will not get the consulting, and you have to go to them. ."

Clothier:

Dan Hook

Tom James of Seattle

"I have worked with Jennifer Kautzky for the past several years and have found her to be very helpful in guiding me to stretch the limits as far as wardrobe selections. Both in design and fabrics, her service and timing has been top notch. The value she brings to the table is well thought out and based on several years of experience working with executives who care how they present themselves.She is part of My team."

Clothier:

Jennifer Kautzky

Tom James of Seattle

"At first, I was a little hesitant about custom clothing, but after giving it a try I am sold and convinced this is really the only way men should purchase (dress) clothes. Working with Matthew is easy, and he always follows up and goes out of his way to accommodate my schedule. While custom clothes are more expensive, Matthew always makes sure I receive added value by providing expert consultation and convenience in addition to well constructed, perfectly fitting clothes. I look forward to continuing to work with Matthew as I upgrade and build out my professional wardrobe."

Clothier:

Matt Kyprianides

Tom James of Chicago Downtown

"Wade has done an exceptional job of presenting me with the finest custom suits and tailored shirts since I began working with him in 2004. The tailoring, Wade's expertise, convenience, and quality of Tom James products provide a much better value than those found in lesser discount products. In addition, Wade keeps track of my wardrobe and suggests ideas that compliment what I already have. I highly recommend Wade and Tom James as a high end clothier."

Clothier:

Wade Anding

Tom James of Milwaukee

"Dave's experience in the art of Dress for Success has definitely contributed to making sales and closing deals in my business. I would highly recommend all professionals to meet with him and make the investment. He has provided good and professional service for many years."

Clothier:

David Shepard

Tom James of Memphis

"Paul has been making my suits, shirts and various accessories for over 5 years now. The product and the service have lived up to my high expectations and have definitely given value for money. I was never a lover of shopping and therefore having someone visit me and make suggestions about what to wear and which shirts and ties to coordinate with an outfit has been invaluable. I look forward to using Tom James for many years to come."

Clothier:

Paul Ibbotson

Tom James of Leeds

"I have been approached by numerous tailors in the past, but I have found that the personal and business relationship that Paul and I have built up has led to us having a strong friendship and a clear understanding of my tailoring requirements on an annual basis. I have found that the quality of materials and the range of choice at very reasonable prices is second to none and there is no question in my mind that he will remain advising and making my wardrobe for years to come."

Clothier:

Paul Ibbotson

Tom James of Leeds

"The clothes fit better, feel better, look better and last longer!"

Clothier:

Naresh Khanna

Tom James of Buckhead

"Scott has been my tailor for many years. He and his company provide me with professionally tailored clothing at a reasonable cost. I do not own a suit or sportcoat which was not bought from Scott and Tom James."

Clothier:

Scott Osborne

Tom James of Louisville

From Our Clients

"I have known Chuck for several years. In spite of my having moved to jobs with several different firms in northern California, Chuck and Tom James have remained a positive constant in my life! Always ready to serve with a big smile and excellent response, Chuck has consistently delivered (in person, at my office!) high quality clothing. I have recommended Chuck to a number of colleagues---they have all been extremely pleased and become repeat clients for Chuck. A solid 5-star (out of 5!) rating from me."

Custom Clothier Chuck VSoske
Clothier:

Chuck V'Soske

Tom James of Tucson

"Jay - it occurred to me when I placed my order today that I ordered my first suit from you to wear to my oldest son's Christening. That son is now nearly as tall as me and wears a size 12 shoe....believe it or not I am still wearing that suit - the shirts I bought with it are starting to show signs of wear - but after 12 years that seems like a really good value to me. Thanks for everything - I look forward to receiving my new order."

Custom Clothier Jay Lawler
Clothier:

Jay Lawler

Tom James of Memphis
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